Dixi R

Date of Review:  7/15/17  
Type of Stone:   Flagstone patio  
Type of Finish:   Clean & 2 part sealer
Overall Rating:   Beyond Expectations
How did our price compare?   -Choose One-
How did you hear about us?   Internet
Previous Customer?   No
Neighborhood/Cross Streets:   Dynamite/Pima
Comments:   I was very concerned to have a large flagstone patio refinished but could not be happier with the job, My flagstone was 20 years old in bad condition and now looks like new. Work crew was very courteous and gladly answered any of my questions or concerns. There were numerous pots and plants on the patio which they moved off without any damage. Better still, they put them all back where they were before. I would definitely recommend this company without hesitation and will use them again.
  

  Robert S

Date of Review:  7//10/17  
Type of Stone:   Travertiine  
Type of Finish:   High Gloss
Overall Rating:   Beyond Expectations
How did our price compare?   -Choose One-
How did you hear about us?   Other
Previous Customer?   Yes
Neighborhood/Cross Streets:   Chandler hts/Cooper
Comments:   They are the best! Professional and simply the best. I am repeat customer and I will keep returning. We had a leak on our bathroom few months ago. Restoration company scratched our travertine so they hired some "professional" company to remove scratches and polish it. When they arrived, they kept criticizing how our travertine look and how it's not shiny enough. I told them that Baker's Travertine did our floors and I am pretty happy with the look. They just ignored me. Well, after they finished our bathroom floor had a "orange peel" look and I did not like it. They said that's the best they can do so...... I let them go. I called Bakers Travertine and they got it right! Our travertine looks like a mirror and I feel as if I was walking on glass! They are simply the best. Tom and Amy know their stuff and when I called Tom about cleaning procedures he gave me his fantastic cleaning product he developed, pads, mop, booklet, all for free! If you want the best for your floors, you hire Baker's Travertine. Nuff said :)
  

  Jeff and JoAnne

Date of Review:  6/14/17  
Type of Stone:   Travertiine  
Type of Finish:   Satin
Overall Rating:   Beyond Expectations
How did our price compare?   3 (Middle)
How did you hear about us?   Postcard
Previous Customer?   Yes
Neighborhood/Cross Streets:   Arcadia & Pasadena
Comments:   Very professional job by the Bakers team!! More than willing to do whatever was necessary to complete the job to our satisfaction. Would highly recommend your services to other customers. Thanks again.
  

  Jeff

Date of Review:  6/13/17  
Type of Stone:   Flagstone patio  
Type of Finish:   Clean & 2 part sealer
Overall Rating:   Really Happy
How did our price compare?   3 (Middle)
How did you hear about us?   Referral
Previous Customer?   No
Neighborhood/Cross Streets:   Scottsdale
Comments:   Tom & Amy- I just wanted to send this quick e-mail to tell you both how pleased I am with the results of my stone patio cleaning and sealing. The crew worked hard, were detailed and very professional to work with, real nice guys. I will definitely be calling you in the future for the next clean and seal. This time I will not wait as long. Thanks again, your company delivered what you promised. Jeff
  

  Gordon D.

Date of Review:  6/7/17  
Type of Stone:   Flagstone patio  
Type of Finish:   Clean & 2 part sealer
Overall Rating:   Really Happy
How did our price compare?   3 (Middle)
How did you hear about us?   Internet
Previous Customer?   No
Neighborhood/Cross Streets:   Tucson
Comments:   Just a short note to let you know that the Travis Team did an excellent job on our flagstone. Brad and Isaiah were able partners to the enterprise and Sharon and I were very pleased with the renovated look of the flagstone. The team was punctual, caring and dedicated to doing a good job. My neighbors have been waiting to see the finished product as they too have flagstone challenges. The nature of the stone does not make it easy but with some extra attention the best looks can be achieved. Travis gave me a number of referral cards so hopefully I will be sending some business your way. The market in Saddlebrooke is ready for your expertise. You may need to open a branch in the neighborhood to be more attractive. Thanks again.
  

  Karlene

Date of Review:  K  
Type of Stone:   Travertine  
Type of Finish:   Satin
Overall Rating:   Beyond Expectations
How did our price compare?   4 (Higher Than Average Bid)
How did you hear about us?   Internet
Previous Customer?   No
Neighborhood/Cross Streets:   Troon (Happy Valley & Alma School)
Comments:   Travis and crew did an excellent job. I really appreciate that they show up when they say they will. Our travertine floors and patio look terrific and our marble bath is like new. We will definitely use Baker again.
  

  Sharon Clark

Date of Review:  9/21/16  
Type of Stone:   Travertine  
Type of Finish:   Semi High gloss
Overall Rating:   Beyond Expectations
How did our price compare?   -Choose One-
How did you hear about us?   Internet
Previous Customer?   No
Neighborhood/Cross Streets:   Queen Valley
Comments:   We were stunned at how beautiful our tile looked after Baker's finished!!! Unbelievable!! And the team that came to our house was, hands down, the best! We will use them exclusively for this service. They also cleaned our tile in the shower, the bathroom vanities (his and hers) and the jacuzzi tub deck! They are fantastic! There are not adequate words to describe what a great service they performed!! Thank you Baker's!!!!
  

  Mike

Date of Review:  8/17/16  
Type of Stone:   Flagstone  
Type of Finish:   natural
Overall Rating:   Really Happy
How did our price compare?   -Choose One-
How did you hear about us?   Internet
Previous Customer?   No
Neighborhood/Cross Streets:   Dynamite and Alma School
Comments:   Hi Tom and Amy, Miles and crew did a very nice job refreshing and refurbishing our flagstone patio. The guys were all extremely courteous and helpful. Miles answered all of our questions and offered suggestions based on his experience. Tina and I are pleased with both the finished product and the process. Thank you for the work you and your team did! Best regards, Mike
  

  Denise

Date of Review:  8/9/16  
Type of Stone:   Travertine  
Type of Finish:   High polish
Overall Rating:   Beyond Expectations
How did our price compare?   -Choose One-
How did you hear about us?   Other
Previous Customer?   No
Neighborhood/Cross Streets:   Scottsdale
Comments:   Tom & Amy, YOUR GUYS ARE GREAT! Not only were they hard working, respectful, and thorough…but when they left our home they shook our hands and actually said, “Thank you for the work.” NEVER has that ever happened to us before. What a great group of people you have representing your company!
  

  Bridget Abraham

Date of Review:  7/30/16  
Type of Stone:   Travertine  
Type of Finish:   Medium Gloss
Overall Rating:   Beyond Expectations
How did our price compare?   4 (Higher Than Average Bid)
How did you hear about us?   Internet
Previous Customer?   No
Neighborhood/Cross Streets:   Scottsdale/Cactus
Comments:   We had new travertine installed 9 years ago when we bought the house. Our flooring looked pretty bad by the time we had the Bakers come to give us a quote. We were pleasantly surprised when the floors were done. They were beautiful! They looked better than when first installed. I told the Bakers that their new slogan should be "We make your floors look better than new" and I meant it. The guys that did the floors were wonderful and went above and beyond what I expected. They were so sweet and friendly. It meant to so much to my husband and I to have worked with such wonderful team and company. I highly recommend Tom and Amy Baker. they were great.