Bonded • Insured • Contractor Lic # AZROC237989

Category

Reviews

Ann H

Date Submitted
2019-01-31
Neighborhood
Central Phoenix
Type of Stone
Travertine
Finish
Satin
Rating
Beyond Expectations
How You Found Us
Referral
Did You Get Other Bids?
Yes
How Did Our Bid Compare?
3 (Middle)
Previous Customer?
No
Comments
My travertine was installed 16.5 years ago by my home’s builder.  It was dirty, had pits and holes, and showed lots of wear and tear from our several big dogs and our ignoance of proper floor care.  I obtained three bids.  Amy Baker’s bid was pretty much in the middle of other bids.  However, she spent more time educating me about my tile and floor care, and her bid was easier to understand.

Amy and Tom promptly answered my emailed follow up questions.  I had hoped that my floors would look as good as the two rarely used bedrooms. However, my floors looked much better than when they were originally installed.  The satin polish brought an elegance and beauty that was totally unexpected. I had no idea that my floors could look so spectacular.  I also had the grout lines color sealed and a  bathroom shower and countertops cleaned, polished, pits filled, and surface sealed. 

The guys who worked on my floors were very nice and personable.  I felt so much as ease with them that I left them alone to do their work while I ran errands, etc.  They cleaned up at the end of every day, and were careful about not damaging my newly painted interior.  Where they did nick some paint, they touched it up before they left. 

The crew seemed to take a lot of pride in their work.  Miles also kept me well-informed of the schedule and progress of the work.  I also bought Baker’s floor care kit, as Amy and Miles had taught me how to properly care for my floors.   The experience with Baker’s was terrific.  I will definitely hire them again.

 

Julie H

Date Submitted
2018-12-12
Neighborhood
Goodyear
Type of Stone
Travertine
Finish
High Shine
Rating
Beyond Expectations
How You Found Us
Internet
Did You Get Other Bids?
Yes
How Did Our Bid Compare?
4 (Higher Than Average Bid)
Previous Customer?
No
Comments
Getting our stone floors cleaned and polished was the best move (and best investment) we have made – and because we have about 1500 sq ft of travertine it definitely was an investment.  Even our friends who knew we were getting our floors cleaned, first thought we had gotten new floors.  It has made such a difference in our home and makes me so happy every time I see it.   I would highly recommend Bakers – their team was very knowledgeable and professional.  We will definitely be using them again and again!

 

Sandra M

Date Submitted
2018-09-01
Neighborhood
Silverhawke
Type of Stone
Travertine
Finish
Tumbled
Rating
Beyond Expectations
How You Found Us
Referral
Did You Get Other Bids?
Yes
How Did Our Bid Compare?
3 (Middle)
Previous Customer?
No
Comments
The crew headed by Travis were very professional. Travis educated us on care of our stone. When they completed the job we were astounded on how beautiful the floors looked. I would definitely recommend them to friends & family.

 

Linda M

Date Submitted
2018-08-31
Neighborhood
Desert Mountain, Scottsdale
Type of Stone
Travertine
Finish
Light polish
Rating
Beyond Expectations
How You Found Us
Referral
Did You Get Other Bids?
Yes
How Did Our Bid Compare?
3 (Middle)
Previous Customer?
No
Comments
Miles, Chris and the crew did an amazing job. Scratches repaired, grout fixed, floors look brand new.

Thank you so much!

 

Lea R

Date Submitted
2018-05-16
Neighborhood
Gilbert
Type of Stone
Travertine
Finish
Light polish
Rating
Beyond Expectations
How You Found Us
Referral
Did You Get Other Bids?
Yes
How Did Our Bid Compare?
3 (Middle)
Previous Customer?
No
Comments
Tom and Amy:

Our floors look amazing!  We expected them to look nice but had not idea that the grout would look so clean.  So, thank you.

BUT, the main reason I wanted to write was to applaud your staff.  In all the years we have worked with contractors in our home, we have never come across a more diligent, friendly and detail-oriented group of people.  They obviously cared about their work and the finished product.  As soon as they entered they were assessing our floors to see what needed to be done and I heard Ray walking around one time saying “detail details” as he looked over everything to see what he missed.

Then the guy who followed up with the broom picking up every bit of dust or debris blew me away too.  Ray was an excellent foreman and I totally believe when he said that they were there to make us happy.  The younger kid was leaving a few hours early and got out of his car to say goodbye and thank us for letting them work on our floors.  What?!?!

To top it off, they moved my furniture back so my husband didn’t have to come home form work to do it.  And they did everything cheerfully and to perfection.

Anyway, as you can tell we are ecstatic and would recommend your company a hundred times over because of the finished product and your service.

Thank you again,

 

Jackie H

Date Submitted
2018-04-05
Neighborhood
Sossaman and McDowell
Type of Stone
Travertine
Finish
High Gloss
Rating
Beyond Expectations
How You Found Us
Other
Did You Get Other Bids?
Yes
How Did Our Bid Compare?
3 (Middle)
Previous Customer?
Yes
Comments
Once again a job well done. Travis, Kody, Isaiah and Noah came today to touch up my house again and it looks fantastic! They were courteous, respectful, and professional. My floors look brand new! I would recommend this company to anyone looking to have their travertine done. Plus hands down High Gloss is worth the extra money! Thanks  again Baker’s Travertine for an outstanding job.

 

Vicki Z

Date Submitted
2017-12-21
Neighborhood
78st/Scottsdale
Type of Stone
Travertine
Finish
High Gloss
Rating
Really Happy
How You Found Us
Referral
Did You Get Other Bids?
No
How Did Our Bid Compare?
Previous Customer?
Yes
Comments
I have had my floors cleaned by Travertine Tile since 2014…I have them cleaned on a yearly basis as most people would do carpet. They do a outstanding job! On time, very professional, great in returning furniture to original placement. I would not even consider any other service.

 
 

Shirley H

Date Submitted
2017-12-05
Neighborhood
Stapley/E Brown
Type of Stone
imitation Travertine
Finish
Rating
Beyond Expectations
How You Found Us
Internet
Did You Get Other Bids?
Yes
How Did Our Bid Compare?
Yes4 (Higher Than Average Bid)
Previous Customer?
No
Comments
I will truly return for my floors to be cleaned by Bakers.  The two young gentlemen who worked so hard on my tile to bring it back to better than new.  I have never had workers doing jobs in my home who were so thorough, polite, fun and worked so well together.  I was amazed how they worked to get their equipment back in order on the trailer not leaving one sign that anyone was in my home.  I am thrilled with the results.  Having used a cleaner and polish previously the young men work extra hard on many areas to clean up the mess.  Thank you for hiring such great employees.  When I’m ready for another cleaning I will request the same two.  Happy Holidays.